Back-Office Virtual Assistance

• Attending patients’ incoming calls
• Making appointment reminder calls
• Patient referral to other healthcare facilities
• Completing progress notes in EMR (HPI, Allergies, History, etc.)
• Medication refill requests from pharmacies
• Medication authorization through Cover My Meds and Pharmacies
• Responding to medical records requests
• Handling incoming faxes
• Lab results uploading
• PDMP – medication history

Comprehensive Virtual Support

Our Virtual Medical Assistant Admin is a trained assistant who performs administrative tasks similar to an in-house medical office assistant. They are very well HIPAA trained.

Efficient Tasks Management

Our Virtual Medical Assistant Admin is responsible for managing administrative tasks, from scheduling appointments to generating medical documents, thus freeing your time to focus on your business.

Customized Solutions

We understand that every business is unique, that's why we offer customized solutions tailored to your needs. Our Virtual Medical Assistant Admin is trained to adapt to your business requirements.